Department: Technical/ Training
Reports To: Training Head/Director
Job Summary:
The Trainer & Technical Manager will support for our ELV (Extra Low Voltage) security systems, including CCTV, Access Control, Intrusion Detection, and Fire Alarms for technical insights, while also developing and delivering high-quality training programs for technical staff and clients, ensuring best practices, project success, and a highly skilled team. This role includes conducting technical evaluations for all new candidates.
Key Responsibilities:
Technical Management (60%):
- System Expertise: Lead installation, configuration, commissioning, and maintenance of IP/Analog CCTV, Access Control (biometric, RFID), Intrusion Alarms, Public Address (PA), and Fire Alarm systems.
- Troubleshooting: Diagnose and resolve complex technical faults in hardware and software across ELV systems.
- Project Oversight: Supervise site surveys, project planning, execution, and ensure timely, quality delivery.
- Documentation: Maintain comprehensive technical documentation, site reports, and asset logs.
Training & Development (40%):
- Curriculum Design: Develop technical training modules for junior technicians and engineers on system installation, maintenance, and troubleshooting.
- Delivery: Conduct classroom trainings, hands-on workshops, practical sessions, and user training for clients on system operation.
- Mentorship: Mentor the technical team to build their skills and ensure adherence to safety and quality standards.
- Knowledge Sharing: Keep the team updated on the latest ELV technologies, security trends, and best practices.
Qualifications & Experience:
- Education: Diploma or Degree in Electronics, Electrical Engineering, IT, or related field.
- Experience: 5+ years in ELV system installation, maintenance, with at least 2 years in a supervisory or training role.
- Certifications: Relevant certifications (e.g., CompTIA Security+, manufacturer-specific training) will be a plus.
Skills & Competencies:
- Deep knowledge of major ELV brands (e.g., Hikvision, Dahua, Honeywell, Bosch, Milestone).
- Strong understanding of networking (TCP/IP, VLANs) and structured cabling (Cat6, Fiber).
- Excellent Problem-Solving, Communication, Leadership, and Interpersonal skills.
- Ability to work independently and lead a team effectively.